IT Infrastructure Services
Infrastructure is the foundation on which a strong business function is built. A business infrastructure should provide a security-rich, agile, available and recoverable environment that can handle planned and unplanned events. IT demands not only the right infrastructure in place, but also its proper management for your company’s smooth operation.
Idient’s Infrastructure Services are designed to help meet your needs by planning for future needs and optimizing your existing IT investments.
IT helps identifying and delivering operational savings that can be reallocated to your business. Support services for your environment cover areas such as operational efficiency with performance testing and measurement.
Our Infrastructure Management services include:
- Infrastructure Management Consulting
- Planning and setting up IT infrastructure
- Mission critical security Solutions
- Processes Management
- Management of Servers, Databases, Applications and Networks
- Backup, Storage (NAS/SAN) management
- Network/Server Clustering
- DR/Site replication and mirroring
- Email management [Exchange Server, Zimbra, etc]
- Network Support, Desktop/Laptop Support
- Asset/Vendor Management
- Remote Monitoring and Management
- Infrastructure Auditing
So where does the challenge lie in the outsourcing and management of IT infrastructure?
It lies in ensuring that your:
- Infrastructure outsourcing requirements meet the desired standards for Security and Reliability.
- Choice of Technology and allied IT infrastructure management processes is right
- Existing technology infrastructure is performing at optimal levels
- Total Cost of Ownership is comparable or even superior to industry benchmarks
- Team has the right blend of skill and expertise to maintain the infrastructure domain
Advantages in IT infrastructure
- Single Point of Contact
- Proven Processes
- Flexible SLA's
- 24x7 Support
- Access to Team of Experts
- Trouble Ticket System
- Enterprise Class Support
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